State Farm® Insurance Agent Lee Sullivan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kathy
August 25, 2024
"Lee Sullivan and his office assistant Donita are extremely helpful, always friendly and act efficiently whenever I have a need to call them. Over the years I've been very pleased with having my Home Owners, RV , and auto Insurance with them. Highly recommend."
"Thank you so much for your kind review! We're thrilled to hear you have had a positive experience with our office. Our team is dedicated to providing the best possible service, and it's wonderful to know that we are meeting those expectation. If you ever need anything in the future , don't hesitate to reach out. We're here to help!"
Casey Chandler
August 8, 2024
"Lee Sullivan is a snake and coward and by extension the inspectors they have. I have been a State Farm customer for fifteen years and never had an issue up until I began dealing with Lee Sullivan as I wanted to keep as local as I could. After two denied claims on my roof that had leaked and damaged my ceiling I was dropped by the company. I had to find out from my escrow accountant that I had been dropped. I will never be back with State Farm and I warn anyone dealing with Lee Sullivan that he will weasel his way out of doing anything for you. If you want an actual agent go with Jerry Stephens in Manchester. To add on I want to say his staff is great and the only thing keeping me from moving after the fumbling of my claims."
"Thank you for sharing your feedback. I’m truly sorry to hear about your experience and understand your frustration. It’s concerning that you feel this way after being a loyal State Farm customer for 15 years, and I regret that your recent experience has left you feeling this way. I’d like to address your concerns directly. The claims process can be complicated, and while our goal is always to support our customers and provide the best service, there are times when coverage decisions may not align with expectations. I’m sorry if this led to any inconvenience or distress. Your feedback about communication is especially important. You should have been notified directly about the status of your policy, and it’s troubling to hear that you found out through your escrow accountant. This is not the standard we strive to maintain. Regarding your kind words about our staff, I’m glad to hear they have been helpful. If there’s anything more we can do to assist you or if you would like to discuss the details of your claims further, please reach out to me directly. I want to ensure that all your concerns are fully addressed. Thank you for bringing this to my attention, and I hope we can find a way to make this right. Sincerely, Lee Sullivan State Farm Insurance "
sam cotten
January 12, 2024
"I really appreciate the service from Lee's office great Friendly Staff"
"Thank you, we appreciate you and your kind review."
Phillip Ferrell
September 20, 2023
"Top of the line people ,always helpful"
"Thank you Phillip for your kind review. We really appreciate you!"
Jason Ikard
August 24, 2023
"Great folks to work with. Very friendly and attentive to detail."
"Thank you Jason for your kind review. We appreciate you!"
Rick V
August 3, 2023
"Great service!"
"Thank You! For your kind review we appreciate you."
Billy Dycus
June 28, 2023
"Exceptional service"
"Thank you Billy for your Kind Review! "
Shane Odear
June 27, 2023
"Best insurance agent around this area"
"Thank you for your kind review Shane we appreciate your business."
Madison jones
June 27, 2023
"Very friendly staff & easy to work with. I’m very pleased with the service and can’t say enough good about this office!"
"Thank you for your kind review. We appreciate your business!"
Linda Rose
May 5, 2023
"Thought they had canceled my insurance but it was on the old car. Thank you Lee for being a great agent."
"Thank You for your kind review! We appreciate your business. "
James Ferrell
January 9, 2023
"Great people and place to have insurance. Been with them since I was 16!!! And now am 30"
"Thank you for your kind review. We appreciate your business. "
Tammy Throneberry
September 22, 2022
"Great people in the Tullahoma office"
"Thank you for your kind review. We appreciate your business. "
Kimberly Paschall
June 10, 2021
"Great agent"
"Thank you for your kind review."
William Moxley
May 28, 2021
"Great Insurance"
"Thank you for your kind review!"
Daniel Morrison
May 7, 2021
"Great people very nice and respectful state farm is the best"
"Thank you!"
Dana Lewis
April 18, 2021
"I've used them for years and they have always been very helpful and kind."
"Thank you, Anytime we can help please let us know."
Paul Lambing
December 7, 2020
"Very friendly helpful"
"Thank you for your kind review Paul we appreciate your business."
Peter Allerup
November 12, 2020
"Wonderful place and always ready to answer every question I have. 10/10 would recommend!"
"Thank you for your kind review! We appreciate your business."
Daniel Clay Snell
July 8, 2019
"Great friendly people"
"Daniel, Thank you for taking your time to review our Business and for the kind words. Please let us know how we can take your experience to a 5!!"
Tom Niemiller
February 16, 2019
"Very helpful, friendly. Attentive and considerate."
"Thank you for the opportunity to serve you and your family and for your Kind review."
Sam Crimm II
May 15, 2018
"Lee has my business insurance, his service and knowledge has help me save money, So glad he is part of my business family! Thank you!"
"Sam, Thank you for you kind review, and for allowing me to be your agent."